Your data stays yours.
Here's exactly what that means.
Edge exists because businesses want AI without handing their data to someone else's cloud. So this page is written the way we build: plain English, nothing buried.
Who we are
Edge ("AI with context") is built and operated by AIRIS Sàrl, a company registered in Switzerland, based in Lausanne. AlpinEdge is our trading name. When this page says "we", that's who it means.
Questions, requests, complaints: info@alpinedge.ch.
The short version
- Each Edge client runs their own private instance. Their data lives on that instance - it is not pooled, not shared between clients, and never sold.
- We don't run ads and we don't sell data - not yours, not our clients', not anyone's.
- Client data is never used to train AI models.
- This website collects almost nothing, and only with your consent.
1. This website (aiedge.ch)
The site is a static page. What it touches:
- Analytics - only if you accept the consent banner. We use Cloudflare's privacy-focused analytics to count visits. Decline and nothing is loaded.
- Booking a call - the booking form asks two qualifying questions and then shows a Google Calendar booking embed. What you enter there is handled by Google Calendar and lands in our calendar. We use it to run the call and follow up, nothing else.
- Hosting and delivery - the site is served through Cloudflare, which processes standard connection data (IP address, request logs) to deliver and protect the site.
No advertising pixels, no fingerprinting, no data brokers.
2. The live demo (demo.aiedge.ch)
The demo is a public, shared showcase. Questions typed into it are logged on our own server (first-party, no third-party analytics tools) so we can see what people ask and improve the product. Treat it like a demo: please don't type real confidential business data into it - your own Edge install is the private place for that.
3. Inside an Edge install (our clients)
This is the heart of it. When a business gets Edge:
- They get a dedicated instance - their own server, their own encrypted data store, their own credentials. No shared databases.
- Their business data (documents, CRM records, email, calendar - whatever they choose to connect) is read by their instance for their use only.
- We access a client's instance only to operate, support and improve their system - and each engagement is governed by a written agreement, with a data processing agreement available as standard.
- Client data is never used to train AI models, never shared with other clients, never sold.
The services under the hood
An Edge instance uses a small set of carefully chosen providers to work:
- Anthropic - the AI model (Claude) that powers Edge's reasoning. Data sent to the API is processed to generate responses and is not used by Anthropic to train models.
- Hetzner - dedicated server hosting for each instance.
- Cloudflare - network security and delivery in front of each instance.
- Resend - transactional email (for example, password recovery notes) sent by an instance.
- Deepgram and ElevenLabs - speech-to-text and text-to-speech, only on instances where voice is switched on.
- Google - only when a client connects their own Google account (next section).
4. Google user data
A client can connect their own Google account so their Edge instance can work with their calendar, files and email. In plain terms:
- What Edge accesses: read-only access to Google Drive files and Gmail messages, read and write access to Google Calendar events and Google Tasks, and the ability to create email drafts. Edge never sends email on its own - drafts wait for a human.
- Why: solely to provide Edge's features to that user - morning briefings, dashboards, drafting, scheduling. Nothing else.
- Where it lives: on that client's own instance. Google data is not copied into any shared system.
- Who sees it: the client. Our team does not read it except with the client's permission for support, or where required for security or by law.
- Never: sold, used for advertising, shared with third parties beyond the providers needed to deliver the feature, or used to train AI models - including generalised or de-identified training.
Edge's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
A client can disconnect Google at any time from their instance's Connections page, or revoke access at myaccount.google.com/permissions. Disconnecting stops all access; data already on their instance remains theirs to keep or delete.
5. How long we keep things
- Website - consent choice and analytics: as long as Cloudflare retains its aggregated counts; we hold nothing personal ourselves.
- Booking details - kept in our calendar and email as part of normal business records.
- Client instances - the client controls retention. Business memory on an instance is retained by design and deleted at the client's direction; when an engagement ends, the client's data is returned or destroyed per the agreement.
6. Security
Instances run on dedicated servers behind Cloudflare, with encrypted connections, per-client isolation enforced in code and verified before every deployment, two-factor authentication for operator access, and independent security testing of the platform. No system is perfect; this one is built by people who assume attackers exist.
7. Your rights
Under the Swiss Federal Act on Data Protection (FADP) and, where it applies, the EU GDPR, you can ask us for access to your personal data, correction, deletion, or a copy, and you can object to processing. Write to info@alpinedge.ch and we'll respond promptly. You can also complain to the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local authority.
8. Changes
If this policy changes in a way that matters, we'll update this page and the date at the top. We won't quietly weaken it.